Shipping policy

Shipping Policy for nova-buzz.com

Last Updated: January 30, 2026

Thank you for visiting and shopping at nova-buzz.com. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Estimated delivery time is [5-10] business days depending on your location.

*Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will generally be active within 24 hours.

4. Customs, Duties and Taxes

nova-buzz.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

nova-buzz.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently ship to most countries worldwide. However, there are some restrictions on some products, and some products cannot be shipped to international destinations.

7. Incorrect Shipping Addresses

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS/UPS/DHL. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

nova-buzz.com will not be held responsible if the customer provides the wrong shipping address and the package is lost or delivered to the wrong location.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us at: star@nova-buzz.com